Your information
Everyone has the right to know what information is stored about them and to check that any data is being processed lawfully and securely.
If you would like to access a copy of your record, update your contact details, or to unsubscribe from our communications, please contact info@cpscot.org.uk or telephone 0141 352 5000.
Storing information for therapy purposes
When you, or you and your child, attend for your first therapy session you will be asked to provide information about you and/or your child. Knowing your medical history allows us to provide tailored therapy treatment.
You will be asked to complete a consent form which sets out the information we hold about you and the ways in which it might be used. You can choose what is right for you.
We store your personal information up until you reach the age of 25, or for eight years after the date of the last entry. At this point, the information is deleted.
Everyone using Cerebral Palsy Scotland’s services will have a personal clinical file. This information is used for clinical and research purposes:
- The information is stored on our secure server and in a paper file, stored in a locked cabinet.
- We will not share your personal details with anyone else without your permission.
We will ask you if you are happy for your information to be used to send reports or to contact your local team, such as your physiotherapist or a teacher.
If we are informed that a service user has died, we follow British Medical Association guidance and store their personal records for three years.
Storing information in a database for audit and research purposes
We are responsible for ensuring we keep up to date records of any input that we have with you, including assessments and outcomes of therapy, together with the information provided by you and professionals involved with you.
Key pieces of information are collated for every child or adult we see. This information is stored in a database, enabling staff to quickly access information as a basis for:
- Service reviews. For example, checking the numbers of children who have had a certain type of assessment used and their results.
- Identifying suitable people for any research or therapy projects we may undertake.
Are there any benefits or risks of being included in this database?
There are no direct benefits to you and/or your child although any research we undertake will help us better understand the role and benefits of Bobath therapy in the management of cerebral palsy. This helps us to provide training to improve Cerebral Palsy Scotland’s services. Choosing not to participate in this database will not affect the treatment of your child.
Who will use this information?
Information about your child will not be shared with anyone without your consent or unless required by law. The database is password protected and can only be accessed by Cerebral Palsy Scotland employees. Occasionally, anonymised information may be checked by others such as a research project supervisor or a representative from a research ethics board if you have given your permission for your information to be used for research. Any publications produced from the audits or research undertaken would be anonymised.
If you have specific questions about the database now or later, please contact us.
The taking and use of photos and recordings
Cerebral Palsy Scotland creates, uses, shares and stores photographs and videos of children and adults who attend our services and events.
We will ask you to complete a consent form so we understand how you want images of you/your child to be used. Please note that you are under no obligation to provide consent and your treatment will not be impacted as a result should you decline.
Please see our Photography and Filming Policy Statement for more information on how we use and share images.
We use photographs and videos in the following ways:
For therapy: During therapy, it is useful to take audio/video/photographic recordings. This can help us to analyse movement for example, as a basis for making treatment decisions and allows us to provide visual information within reports. Where time permits we try to provide an edited film of the most helpful parts of the block. A copy of the film is kept in your therapy file at Cerebral Palsy Scotland.
For internal training of Cerebral Palsy Scotland staff: There is a regular programme of internal training – during some sessions we use case studies as a means of analysing our work and generating new ideas for therapy.
For external training: As a specialist centre, Cerebral Palsy Scotland is often involved in external training of support and professional staff who work with people who have cerebral palsy. This can include staff from heath, social care and education.
For use on social media, website, publications and promotional materials: We use photographs and videos of children, and adults who attend our services and events on Cerebral Palsy Scotland’s social media channels, website, and printed materials. From time to time, we will share images of service users with organisations that have provided funding to Cerebral Palsy Scotland, for use on their social media channels or in publications. We always gain consent from service users before using images publicly, or sharing with funders.
Fundraising
Donations to Cerebral Palsy Scotland: When you make a donation or attend event, we will create a record of the financial transaction, as well as storing your name, address and postcode together with your Gift Aid declaration. If you make a gift online, we will also ask for your email address. This is the minimum amount of information we need to ensure that we have a suitable audit trail for the donation and for HMRC.
Using our existing database to identify possible donors: We may also hold information that has been created by us from other personal data that we already hold about you, which may include: internal classification of your relationship with the charity as a donor or potential donor and information on your philanthropic interests and internal classifications and ratings about your level of engagement with the charity.
Keeping in touch
When you make a donation to Cerebral Palsy Scotland, we will write to you to say thank you, by post or email.
You can check and/or amend your contact preferences at any time. To do this, contact us on info@cpscot.org.uk or 0141 352 5000.
We promise never to share your data and personal details with other organisations.
Gift Aid
If you have completed a Gift Aid Declaration we will keep a record of this, whether it is made in writing, through ticking a box or telling someone who works for Cerebral Palsy Scotland. We must also record your title, name, house number and postcode.
Cerebral Palsy Scotland simply would not exist without fundraising and, more importantly, its donors and fundraisers. We always aim to adhere to best practice and act transparently. We follow the Code of Fundraising Practice and comply with the key principles embodied in the Code
Online
This website uses cookies to help us understand what information people use most often on our website and how they found out about us. To find out more about cookies please visit http://whatarecookies.net/
You can refuse cookies by turning them off on your web browser, although you need to have cookies enabled to successfully use interactive functionality within our site. To disable the use of Cookies in your browser please refer to the “help” facility within your browser for assistance.
If you require any further information on our use of Cookies please direct your correspondence to Cerebral Palsy Scotland, Bradbury House, 10 High Craighall Road, Craighall Business Park, Glasgow, G4 9UD.
Website usage data
With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (eg search criteria). We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.
Security
We recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request. Furthermore, whenever you transmit sensitive information such as billing or credit card information to us through our website we provide you access to our secure server that allows encryption across the internet. This is done to help protect you from unauthorised use of the information you are sending to our server.
User submissions
Please do not post confidential or proprietary information to our website. Any material, information or any other communication you transmit or post to our website (other than your personal information) will be considered non-confidential and non-proprietary unless we are advised to the contrary and we will have no liability for it. We will be free to copy, disclose, distribute, incorporate and otherwise use the communications in all data, images, sound, text and other things embodied therein for any and all commercial or non-commercial purposes. Users of our website are prohibited from posting or transmitting to or from this site any unlawful, threatening, libellous, defamatory, obscene, pornographic or other material that would violate any law.
Terms and conditions
Your use of this web site is subject to the following terms and conditions:
All reasonable measures have been taken to ensure the quality, reliability, and accuracy of the information on this website. However, we:
- may delete, add to, or amend information on this website without notice, and are not responsible for the content of other websites linked to, or referenced from, this website.
- The services, information, software or data (collectively, “Information”) made available at this website are provided “AS IS”, without warranties of any kind.
We expressly disclaim any representations and warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. We shall have absolutely no liability in connection with the services including without limitation, any liability for damage to your computer hardware, data, information, materials and business resulting from the Information or the lack of information available on this website. Specifically, we shall have no liability for:
- Any loss or injury caused, in whole or in part, by our actions, omissions, or negligence, or for contingencies beyond our control, in procuring, compiling, or delivering the Information;
- Any errors, omissions, or inaccuracies in the Information regardless of how caused, or delays or interruptions in delivery of the information; or
- Any decision made or action taken or not taken in reliance upon the information furnished hereunder.
- We make no warranty, representation or guarantee as to the content, sequence, accuracy, timeliness or completeness of the information or that the information may be relied upon for any reason. We make no warranty, representation or guarantee that the information will be uninterrupted or error-free or that any defects can be corrected.
Under no circumstances shall we be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on, the information, or from the use of the internet generally.
For the purposes of this statement, “We” shall include ourselves and our members, and our employees, partners, principals, agents and representatives, and any third-party providers or sources of information or data.
All materials on this web site are the copyright of ourselves or are reproduced with permission from other copyright owners. All rights are reserved. The materials on this web site may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission.
We make no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided “as is” and with a specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. We make no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall ourselves, our employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written licence or subscription agreement from ourselves in respect of the use of any online service provided via this web site.
Links to other websites are provided in good faith and for information only. We disclaim any responsibility for the materials contained in any web site linked to this site.
Portions of this site may allow users to post their own material. Materials posted by users do not necessarily reflect our views. By posting materials on this site, you represent that you have all necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties, nor will such materials be defamatory, unlawful, threatening, obscene or otherwise objectionable.
We reserve the right, at our sole discretion, to review, edit or delete any material posted by users deemed defamatory, unlawful, threatening, obscene or otherwise objectionable. Notwithstanding the foregoing, we expressly disclaim any responsibility or liability for any material communicated by third parties through this web site.
Changes to Privacy Policy
We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.
You have the right to change your mind about the permissions you have given at any time. You may also ask us at any time to update your details, correct or remove information you think is inaccurate by contacting us:
Cerebral Palsy Scotland, 10 High Craighall Road, Glasgow, G4 9UD
t: 0141 352 5000
You also have the right to know what personal information Cerebral Palsy Scotland holds about you. To request a copy of your personal information we hold, please contact us:
Cerebral Palsy Scotland, 10 High Craighall Road, Glasgow, G4 9UD
t: 0141 352 5000
Last updated April 2025
